Staff safety and equipment tracking,
on a single location platform.
A digitally-native hospital across 10 floors and 60,000 m². Rather than running two separate systems, Pole Star delivers smartphone-based staff duress and BLE asset tracking from one platform - with room-level precision where care is most critical.
10 floors · 340 beds
Full indoor coverage, across every department
The deployment covers the entire hospital - a complex, multi-level environment where both staff mobility and equipment availability are critical.
Critical care areas
Certain departments require room-level precision - the zones where a delay in locating staff or equipment has the highest clinical cost.
A hospital designed for digital from day one
New Maitland Hospital is a large, modern healthcare facility designed to natively integrate advanced digital solutions. The hospital spans 60,000 m² across 10 floors and operates 340 beds - a complex, multi-level environment where both staff mobility and equipment availability are critical.
Staff safety
Ensuring the safety of mobile healthcare staff, wherever they are in the building.
Equipment availability
Enabling precise, real-time localization of medical equipment across departments.
In such a large hospital, delays in locating staff during emergencies or searching for essential equipment can directly impact care delivery and response times.
Two complementary use cases, one deployment
Pole Star implemented a combined solution addressing two complementary use cases - each with its own technology, both served by the same location platform.
Mobile staff duress
Healthcare personnel are geolocated via their smartphones. In case of danger, staff can trigger a distress alert directly from the mobile application.
Security and response teams instantly identify both the alert and the precise indoor location of the staff member.
- No dedicated badge to carry or maintain
- Alert raised from the app already in hand
- Location delivered with the alert
Medical asset tracking
Medical equipment is equipped with BLE tags, enabling real-time visibility of assets across the hospital.
Equipment locations are updated continuously, reducing the time spent searching for critical devices and improving overall asset utilization.
- Continuous position updates
- Less time lost searching for devices
- Better utilization of the equipment fleet
Meeting the accuracy requirement where it matters
To meet the hospital's accuracy requirements, room-level precision is achieved in critical zones - Emergency, Mental Health and IPU - with local precision enhancements enabled through Pole Star's infrastructure components.
A healthcare-ready location platform
The architecture ensures consistent performance across a complex, multi-floor hospital environment - serving both use cases without duplicating systems.
NAO® Mobile
For smartphone-based indoor localization and mobile staff duress.
NAO® Track
For real-time tracking of BLE-tagged medical equipment.
Precision enhancements
Using Pole Star hardware in critical care areas, where room-level accuracy is required.
One platform covering both missions means a single integration, a single supervision layer - and precision added only where the clinical stakes require it.
Tangible operational and safety benefits
Improved safety for mobile staff
Including in high-risk areas across the facility.
Optimized equipment utilization
Through real-time visibility of medical devices.
Reduced intervention and response times
During critical situations.
Full coverage of a multi-story hospital
With a unified location solution rather than separate systems.
One platform serving two missions means the hospital gains safety and efficiency together - without maintaining two parallel systems.
Why run two systems when one platform covers both?
If you're weighing staff safety and asset tracking as separate projects, we can show you what a unified location platform changes - in coverage, in cost, and in what your teams actually have to maintain.
- Smartphone-based duress, no dedicated badge to manage
- BLE asset tracking on the same platform
- Room-level precision added only where it's needed
Bring your floor plans and your priorities - we'll walk through the options.
Book a demo