One duress model,
replicated across 12 sites.
Care staff in senior living are highly mobile and often work alone. Across a network of 12 facilities - each with its own layout and infrastructure density - Pole Star delivers smartphone-based staff duress and wireless nurse call on a single, repeatable deployment model.
Twelve sites, twelve different starting points
The deployment spans the entire Apollo Care network - and had to absorb the fact that no two facilities have the same layout or the same amount of installed infrastructure.
What the deployment covers
- 12 senior living sites
- Variable infrastructure density with 40 to 100 BLE-enabled access points per site
- Indoor coverage across residential, care and service areas
- Support for both staff safety and resident assistance workflows
Mobile staff, often alone, across twelve different sites
Apollo Care operates a network of 12 senior living facilities, each with its own layout, operational constraints and care workflows.
In these environments, staff members are highly mobile and often work alone across residential areas, care units and technical zones.
Deploy a mobile staff duress solution capable of operating reliably across multiple sites - while also supporting wireless nurse call workflows and leveraging existing network infrastructure.
The alert leaves with the location already attached
Pole Star implemented a mobile staff duress solution based on smartphones, enabling care staff to trigger emergency alerts directly from a mobile application - with their real-time indoor location transmitted immediately to response teams.
Mobile staff duress
When an alert is activated, the staff member's real-time indoor location is immediately transmitted to response teams, ensuring rapid and targeted intervention.
- Triggered from the app already in hand
- Works anywhere across residential, care and technical zones
- No dedicated badge to issue or maintain
Wireless nurse call
The solution supports wireless nurse call functionality, allowing assistance requests to be associated with a precise indoor location.
- Each call carries its own position
- No heavy dedicated infrastructure required
- Targeted rather than general response
Continuity between two workflows
This combination ensures continuity between staff safety and resident care workflows across all facilities. Care teams work with one system rather than two - and that consistency is what makes the model transferable from site to site.
An architecture that absorbs the differences between sites
The solution relies on Pole Star's indoor location platform and the existing network infrastructure - with BlueSpots added where a site needs more accuracy than its AP density alone can deliver.
NAO® Mobile
For smartphone-based localization and mobile staff duress.
NAO® Track NG
For real-time indoor positioning and alert management.
Fortinet FortiWiFi & FortiAPs
The existing network infrastructure, supplemented with NAO® BlueSpots to enhance indoor accuracy.
This architecture enables scalable deployment across multiple sites with varying infrastructure densities - the BlueSpots absorb the difference between a 40-AP site and a 100-AP one.
Protection that follows the carer, and a model that follows the network
The value of the deployment is measured in two directions - the safety of a mobile, often-lone workforce, and the repeatability of a single model across a network of twelve very different facilities.
Lone workers are never truly alone
A carer moving between rooms and floors can raise a duress alert from their own smartphone, wherever they are on site - no dedicated hardware to carry or forget.
Every alert arrives with a location
Responders don't just know that help is needed - they know exactly where, which shortens the walk to the person and removes guesswork under pressure.
Two use cases, one platform
Staff duress and wireless nurse call run on the same indoor-location backbone, so teams learn one system rather than three - and IT maintains one, not three.
One model, replicated across twelve sites
Instead of designing twelve bespoke systems, Apollo Care rolls out a single repeatable deployment pattern - predictable to plan, train and support at scale.
Hardware-agnostic by design
The solution builds on the existing Fortinet network, with NAO® BlueSpots added only where a site needs more accuracy - no rip-and-replace to reach coverage.
The differences between a 40-AP site and a 100-AP one are absorbed by the architecture - so what scales across the network is the same duress model, not twelve exceptions.
One duress model,
ready to replicate across your sites.
If your care teams are mobile and often work alone, the same smartphone-based duress and wireless nurse call deployed across Apollo Care's twelve facilities can be adapted to your estate - on the network you already run.
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