Ground handling teams tracked
from the sorting hall to the aircraft.
Agents and baggage tractors cross constantly between indoor sorting facilities and outdoor airside zones. Pole Star delivers a unified indoor/outdoor operational view - geolocating teams through their professional smartphones, with no dedicated vehicle hardware.
Visibility that doesn't stop at the door
The project covers a representative portion of ground handling operations - ensuring continuity of visibility as agents and vehicles move across operational boundaries.
Operational coverage
A multi-zone, multi-mission deployment supporting dynamic operational workflows across the full ground handling perimeter.
Coordinating ground handling across two worlds
Ground handling operations at large international airports require constant coordination between baggage sorting facilities, ground teams and aircraft. Agents and baggage tractors operate across a mix of indoor environments - such as baggage sorting areas - and outdoor airside zones, where operational constraints and time pressure are particularly high.
Before the deployment
Provide a unified indoor/outdoor operational view - enabling better coordination of missions, smoother workflows and improved operational traceability.
Smartphone-based location and mission tracking
Pole Star deployed a smartphone-based location solution powered by NAO® Mobile. Agents and baggage tractors are geolocated directly via professional mobile devices - providing continuous tracking across indoor and outdoor environments, without dedicated vehicle hardware.
Geolocation through the device in hand
No equipment to fit on tractors, no installation downtime - the professional smartphone becomes the location source.
Missions assigned and monitored live
The real-time location layer lets operational teams assign, trigger and monitor missions dynamically.
Congestion spotted before it bites
Continuous movement tracking lets supervisors identify congestion points - particularly at baggage sorter infeed areas - and take corrective action before bottlenecks impact operations.
Everything recorded, automatically
All missions and movements are automatically recorded, enabling mission logging, operational traceability and comprehensive statistics and performance reports.
Why smartphone-based matters here
Because location comes from the device rather than the vehicle, coverage follows the agent - across sorting halls, through the boundary, onto the apron. That's what makes a genuinely unified indoor/outdoor view possible without equipping a fleet.
From raw location data to operational intelligence
Supervisors access a consolidated operational view through dedicated interfaces - monitoring agent and vehicle positions in real time, following mission execution and analyzing workflows across zones.
NAO® Mobile SDK
For smartphone-based indoor and outdoor location.
NAO® Viewer
For real-time supervision, mission monitoring and analytics.
Integration by design
Designed to integrate seamlessly with existing airport systems and operational workflows, ensuring interoperability and scalability.
Clear operational improvements
Optimized baggage handling workflows
Reduced processing delays
Improved coordination between agents and vehicles
Consolidated indoor/outdoor operational visibility
By providing real-time location, mission tracking and operational analytics, Pole Star enables more efficient and reliable ground handling operations in complex airport environments.
When your teams cross the door, your visibility shouldn't stop
If your operations span indoor facilities and outdoor zones, we can show you what a unified operational view changes - starting from the devices your teams already carry.
- Smartphone-based, no dedicated vehicle hardware
- Continuous indoor and outdoor coverage
- Mission tracking, traceability and analytics