A nurse call system
without the nurse call wiring.
Traditional nurse call means dedicated cabling, fixed buttons and heavy infrastructure. At Wantirna, Pole Star delivers wireless nurse call and mobile staff duress from the same indoor location platform - every call arriving with a precise indoor position attached.
14,000 m² · 4 floors
Full coverage, on infrastructure kept deliberately light
The deployment covers the entire facility - designed to minimize complexity by building on the existing network rather than installing a parallel system.
What the deployment covers
- Full indoor coverage across multiple floors and care areas
- Real-time location of care staff
- Support for both staff safety and resident assistance workflows
- Use of existing network infrastructure to minimize deployment complexity
Protecting staff while keeping residents' assistance instant
Wantirna Residential Aged Care Facility is a modern senior living and care environment spanning 14,000 m² across 4 floors. In such facilities, ensuring the safety of care staff while maintaining rapid and reliable assistance for residents is a critical operational requirement.
Mobile staff duress
Provide a duress solution for personnel moving throughout the facility - not tied to a fixed station.
Wireless nurse call
Deploy a nurse call system capable of operating reliably without heavy, dedicated infrastructure.
Both challenges share the same root requirement: an alert is only useful if it arrives with a location precise enough to act on.
Two workflows, one location layer
Pole Star implemented a combined solution addressing both mobile staff duress and wireless nurse call use cases - each built on the same real-time indoor positioning.
Mobile staff duress
Care staff are geolocated in real time via their smartphones, allowing them to trigger distress alerts directly from a mobile application when assistance is required.
- Alert raised from the app already in hand
- Works anywhere in the facility, not at fixed points
- Location delivered with the alert
Wireless nurse call
The wireless nurse call functionality enables residents or staff to initiate calls that are immediately associated with a precise indoor location, ensuring rapid and targeted response.
- Each call carries its own position
- No dedicated nurse call cabling required
- Targeted rather than general response
Knowing who is available, and where
Real-time staff location provides full visibility of personnel availability and movement, supporting faster coordination and intervention across the facility. The nearest available carer can be identified rather than simply broadcasting a call.
Accuracy built on the network already in place
The solution relies on Pole Star's indoor location platform and the existing network infrastructure - with dedicated Pole Star hardware added purely to sharpen accuracy, not to rebuild a system.
NAO® Mobile
For smartphone-based location and mobile staff duress.
NAO® Track NG
For real-time indoor positioning and alert handling.
Cisco Spaces
Leveraging 240 BLE-enabled Cisco Catalyst 9120 access points already installed.
NAO® BlueSpot & BlueListener
150 BlueSpot and 60+ BlueListeners deployed to enhance indoor accuracy.
This architecture ensures reliable performance without the need for heavy, dedicated nurse call infrastructure - the outcome that made the project viable in the first place.
Clear operational improvements
Reduced response times
Through precise, real-time location attached to every alert.
Enhanced safety for care staff
Even while moving throughout the facility.
Reliable nurse call functionality
Without complex infrastructure.
Scalable and efficient deployment
Adapted to senior living environments.
Removing the dedicated nurse call infrastructure didn't reduce reliability - it made the system mobile, precise and simpler to scale.
Nurse call, without rebuilding the building
If you're planning a nurse call refresh or a staff duress rollout in a senior living environment, we can show you what a location-based approach changes - in coverage, in cost, and in what you have to install.
- Wireless nurse call, no dedicated cabling
- Mobile staff duress from the smartphone in hand
- Built on your existing network infrastructure