Protecting residents
without confining them.

Across three buildings, Pole Star unifies staff duress, wireless nurse call and resident wandering detection in one indoor location platform. Geofencing detects abnormal movement or unauthorized exits - so teams intervene quickly, while residents keep their autonomy.

360 geofencing zones across the campus
ClientBrighton Health Campus
SectorHealthcare & senior living
Use casesDuress · nurse call · wandering
TechnologyNAO® Track NG + BLE
Aerial view of Brighton Health Campus, a multi-building healthcare and senior living environment 3 buildings · 7,700 m²
Project scope

One platform, three missions, one campus

The deployment spans the entire campus - managing staff and residents simultaneously, across care, residential and technical areas.

3
buildingsinterconnected
7,700
total areacovered
360
geofencing zonesdefined
190
NAO® BlueSpotaccuracy
70+
resident wearablescontinuous monitoring
30+
staff badgeswith panic button

What the deployment covers

  • Coverage of three interconnected buildings
  • 360 geofencing zones across care, residential and technical areas
  • Simultaneous management of staff and residents
  • Real-time indoor localization across all monitored spaces
Context & challenges

Two populations to protect, in the same buildings

Brighton Health Campus is a healthcare and senior living environment composed of three buildings covering a total of 7,700 m². The campus must simultaneously manage the safety of staff and the well-being of residents across a complex, multi-building layout.

Population 01

Staff

Protection during incidents, and nurse call workflows that respond to the right place.

Population 02

Residents

Continuous well-being monitoring - without turning the campus into a closed environment.

The key challenge

Deploy a unified safety solution capable of handling staff protection, nurse call workflows and resident monitoring within the same indoor location platform - while ensuring precise localization and operational reliability.

Interior of a healthcare and senior living campus building
Solution deployed

Three safety workflows, one indoor location system

Pole Star implemented a comprehensive solution combining staff duress, wireless nurse call and resident wandering detection within a single indoor location system.

Workflow 01

Staff duress

Staff members are equipped with badges featuring an emergency button, enabling immediate alert triggering and precise localization in case of incident.

Workflow 02

Wireless nurse call

Assistance requests are instantly associated with an exact indoor location, improving response accuracy.

Workflow 03

Resident wandering

Wearable devices enable continuous monitoring of movements. Geofencing rules detect abnormal behavior or unauthorized exits.

Intervening quickly, without taking away freedom

This is the balance that matters most in senior living. Geofencing lets care teams intervene quickly when something is wrong - an unauthorized exit, an abnormal movement pattern - while preserving residents' autonomy the rest of the time. Residents move freely; the system watches only for the exceptions.

Care team responding to a geofencing alert in a senior living environment
Architecture & solutions

Precision across a multi-building campus

The solution relies on Pole Star's indoor location platform, dimensioned to ensure precise, reliable localization across a complex, multi-building campus.

Architecture · from wearables and badges to alerts

NAO® Track NG

As the real-time location and alert engine driving all three workflows.

NAO® BlueListener 3-Play

100+ units deployed to collect BLE signals across the campus.

NAO® BlueSpot

190 units to enhance indoor positioning accuracy.

Wearables & badges

70+ resident wearables and 30+ staff badges equipped with panic buttons.

Care assistant supporting a resident in a senior living facility

Dimensioning the BLE infrastructure at this density is what makes 360 distinct geofencing zones workable - the granularity the wandering use case depends on.

Operational benefits

Significant operational and safety benefits

Improved safety for both staff and residents

Two populations protected by the same platform.

Faster, more accurate response

To incidents and assistance requests alike.

Early detection of resident wandering

Through geofencing across 360 defined zones.

Unified management

Multiple safety use cases within a single platform.

Three workflows on one platform means care teams learn one system, not three - and every alert, whoever raises it, arrives with a location.

Partners Victorian Health Building Authority Rauland Cisco
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