AP‑HP Hôpital Saint‑Antoine - Asset Tracking & Wandering prevention system

Context & challenges

Within the emergency department of AP-HP Hôpital Saint-Antoine, teams must manage a high volume of patients arriving in potentially unstable medical or psychological conditions, while ensuring patient safety and operational continuity.

Two critical challenges were identified:

  • Preventing patient wandering for vulnerable patients admitted to the emergency department, particularly during early stages of care

  • Improving visibility on critical medical assets, frequently moved across emergency care areas and difficult to locate under time pressure

  • The objective was to deploy a real-time indoor location solution capable of addressing both patient safety and equipment availability, without impacting clinical workflows.

Project scope

The project covers emergency department workflows and includes :

  • Patients equipped with BLE bracelets upon arrival in emergency care

  • Tracking of mobile medical equipment, including:

    • stretchers

    • wheelchairs

    • bladder scanners

    • ultrasound devices

    • ECG systems

    • breathalyzers

  • Indoor tracking based on BLE tags

  • Real-time supervision interfaces for medical and operational teams

Solution deployed

Pole Star deployed a unified indoor location solution combining patient wandering prevention and medical asset tracking.

For wandering prevention, patients are equipped with a BLE bracelet upon arrival. Authorized care zones are defined digitally, and automatic alerts are triggered if a patient exits or approaches the perimeter of these zones. This enables staff to intervene quickly and prevent unsafe departures from the emergency department.

In parallel, critical medical equipment is equipped with BLE tags, providing continuous real-time visibility of assets across care areas. Medical teams can instantly locate available equipment, reducing delays in diagnosis and treatment.

Pole Star architecture & solutions

The solution relies on the following components:

  • NAO® Track for real-time indoor location calculation

  • BLE tags and bracelets for patients and equipment

  • NAO® Viewer for real-time visualization and alert supervision

  • NAO® Flow for asset tracking workflows and movement history analysis

The system integrates seamlessly into the hospital environment and supports real-time data visualization and operational monitoring.

Operational benefits

The deployment delivers clear benefits for emergency care teams:

  • Reduced risk of patient wandering and unsafe departures

  • Faster reaction to wandering situations through real-time alerts

  • Improved safety for vulnerable patients

  • Immediate visibility of critical medical equipment

  • Reduced time spent searching for assets

  • Improved efficiency and coordination within emergency departments

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