Brighton Health Campus - Staff Duress, Wireless Nurse Call & Resident Wandering

Context & challenges

Brighton Health Campus is a healthcare and senior living environment composed of three buildings covering a total of 7,700 m². The campus must simultaneously manage the safety of staff and the well-being of residents across a complex, multi-building layout.

The key challenge addressed by the project was to deploy a unified safety solution capable of handling staff protection, nurse call workflows and resident monitoring within the same indoor location platform, while ensuring precise localization and operational reliability.

Project scope

The deployment spans the entire campus and includes:

  • Coverage of three interconnected buildings

  • Definition of 360 geofencing zones across care, residential and technical areas

  • Simultaneous management of staff and residents

  • Real-time indoor localization across all monitored spaces

Solution deployed

Pole Star implemented a comprehensive solution combining staff duress, wireless nurse call and resident wandering detection within a single indoor location system.

Staff members are equipped with badges featuring an emergency button, enabling immediate alert triggering and precise localization in case of incident. Wireless nurse call functionality ensures that assistance requests are instantly associated with an exact indoor location, improving response accuracy.

For residents, wearable devices enable continuous monitoring of movements. Geofencing rules detect abnormal behavior or unauthorized exits, allowing care teams to intervene quickly while preserving residents’ autonomy.

Pole Star architecture & solutions

The solution relies on Pole Star’s indoor location platform:

  • NAO® Track NG as the real-time location and alert engine

  • 100+ NAO® BlueListeners 3-Play to collect BLE signals

  • 190 NAO® BlueSpot to enhance indoor positioning accuracy

  • 70+ resident wearables and 30+ staff badges equipped with panic buttons

This architecture ensures precise, reliable localization across a complex, multi-building campus.

Operational benefits

The deployment delivers significant operational and safety benefits:

  • Improved safety for both staff and residents

  • Faster and more accurate response to incidents and assistance requests

  • Early detection of resident wandering through geofencing

  • Unified management of multiple safety use cases within a single platform

Partners

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