Airports

Improved facilities, signposting solutions, reduced passenger stress, optimized space and traveler flow.

Aéroport de Paris (ADP) is a Pole Star Customer. ADP launched in July 2011 a new generation of mobile Apps in Charles de Gaulle Airport: “My Way aéroport de Paris” powered by NAO Campus

NAO Campus® was deployed in one of the biggest airports in Europe used by over 55 million passengers a year.

In airports, NAO Campus® can be used to improve passenger services and facilities, optimize space, and provide stores in the airport a communication media to more effectively target customers. Hence, travelers in transit have access to more services in shops and restaurants, thereby increasing passenger and visitor satisfaction while stimulating sales. 

• An interactive map with key points of interest,
• Multilingual signs that can be adapted in real time (work or construction underway, escalators/elevators out of service, etc.)
• Itinerary calculation, step-by-step navigation and guidance right to the departure gate,
• Link with the electronic ticket,
• Real-time, local context based information (change in departure gate, flight delays, etc.)
• Accessibility for people with reduced mobility,
• Social media, finding friends, coworkers, travel companions,
• Commercial services in shops within the airport, mobile marketing, geolocated couponing..
• Optimal space management,
• …

Deploying NAO Campus® in an airport also makes it possible to implement professional applications which improve the safety of on-site personnel, as well as optimizing processes and improving overall productivity of external and internal operators. The return on investment of professional applications is immediately visible and measurable.

• Protecting people working alone,
• Optimized maintenance,
• Personnel security and evacuation,
• Management of surveillance and security departments,
• Traveler flow management,
• Tracking and management of mobile devices,
• ...